RKT, the translation and documentation company
The region honors the “Service provider of the year”.

AICHHALDEN (pm) - The service provider prize 2002 of the federal state of Baden-Württemberg goes to RKT GmbH from Aichhalden.

RKT Übersetzungs- und Dokumentations- GmbH from Aichhalden is overjoyed: The minister of economy, Mr. Walter Doering, awarded the company at the celebration of the “Service provider of the year 2002”. In the segment of “Corporate culture”, the company of Roland and Karin Trost is numbered among the winners. Among the 137 competitors, the translating office was at the top of the competition.

The RKT GmbH, as sole representative of the Black Forest-Baar-Heuberg region, came to be among the winners and received the coveted award on Tuesday in Stuttgart. The “Top 20” of the competition were allowed to present themselves at the prize ceremony. The competition is composed of three categories: “Customer friendliness”, “Service concept” and “Corporate culture”. In the segment “Corporate culture”, the central theme was the qualification and motivation of the employees for strengthening the position of the company among the competition. The jury also valued the work sequences and the organization as those of a customer-oriented service provider.

The RKT GmbH, active since 1989, fulfilled all specifications excellently. This company of 29 employees and a yearly turnover of a million Euros made a deep impression with its company profile, staff competence, service offer and leadership. RKT developed a special corporate philosophy following the concept of the so-called in-house translation that is uncommon in the field. A further criterion was the complete service consisting of translations, documentations, layout and design as the core competency of the company. The high degree of language quality in the various specialized fields ranging from mechanical engineer over to electrical and medical technology, software & hardware, internet pages and on to measuring and laser technology is supported by the use of state-of-the-art computer and data technology. Four new teleworkplaces offer career chances especially to women with families.

Teamwork, employee qualification, advanced training and the knowledge of native speakers enhance the customer service. At RKT – according to a company press release – the health and the well-being of the staff members are important constituents of the company philosophy. The company even has its own masseur who helps in the prevention of back problems of the personnel.

The RKT visions impressed the jury as well. Thus, the new building that is planned should reflect the motto “Working time is living time and working quality is living quality”. The program for company health promotion will be further extended. A long range goal has been set of the formation of a global translator network. The company management wants to encourage entrepreneurial thinking and activity among the staff members by offering them a participation in the company, and plans in the not-too-distant future to put RKT onto the stock market.